This Privacy Policy applies to the public website operated under the name Xinnong Greenhouse Solutions, our commercial enquiry communications, and our use of WhatsApp Business and Meta business services in connection with those activities.
1. Information we collect
Depending on how you interact with us, we may collect:
- Contact and business identity information, such as your name, company or organization, job role, country or region, email address and WhatsApp number.
- Commercial enquiry and project information, including project location, greenhouse area, crop plan, climate conditions, utilities, required systems, investment stage, budget range and expected schedule.
- Project materials you choose to provide, such as drawings, maps, land or site photographs, technical specifications, water analysis, tender documents and other supporting files.
- Communications and records of our correspondence by email, WhatsApp Business, website enquiry tools or other agreed business channels.
- Website and device data, such as IP address, browser and device information, pages viewed, referring pages, timestamps, cookie or consent choices and basic interaction data.
- Information made available through Meta business services when you respond to a Meta advertisement, use a Meta lead or messaging feature, or contact us through WhatsApp Business. This may include platform identifiers, profile name, phone number, message content, attachments and message delivery information, depending on the service and your settings.
2. How we use information
We use information where reasonably necessary to:
- Receive, qualify and respond to commercial greenhouse enquiries.
- Understand project conditions and prepare preliminary technical directions, budgets, quotations or proposals.
- Communicate with buyers, contractors, developers, growers and other project stakeholders, including through WhatsApp Business and email.
- Maintain enquiry and project records, provide follow-up support and manage an existing or prospective business relationship.
- Measure website and campaign performance, understand which content is useful and improve our website and business services.
- Protect the website and our communications, detect misuse, resolve disputes and comply with legal or regulatory obligations.
Depending on applicable law and the circumstances, our processing may be based on your consent, steps requested before entering a contract, performance of a contract, our legitimate business interests, or compliance with legal obligations.
3. Cookies, analytics and Meta business services
The website may use cookies or similar technologies for essential site functions and, where enabled, measurement. We use Google Analytics 4 to understand website use. We may also use Meta business services to measure advertising interactions, manage enquiries and support business messaging. These services may receive device, browser, interaction or platform information under their own terms and privacy policies. Available consent controls, browser settings, Global Privacy Control and Do Not Track preferences may affect non-essential measurement.
4. When we share information
We do not sell personal information. We may share information only as reasonably necessary with:
- Meta Platforms companies and WhatsApp for business messaging, advertising, lead handling and related platform functions.
- Website hosting, security, analytics, cloud storage, email and other technology providers that support our business operations.
- Technical, manufacturing, logistics or professional service providers involved in evaluating or delivering a project, where appropriate and subject to reasonable confidentiality controls.
- Courts, regulators, law-enforcement bodies or other parties where disclosure is required by law or reasonably necessary to protect rights, safety or security.
- A successor organization in connection with a lawful merger, restructuring, financing or transfer of relevant business assets.
5. Data retention
We retain information only for as long as reasonably needed for the purposes described in this policy. Retention depends on the nature of the enquiry, whether a project or business relationship continues, contractual and warranty needs, dispute prevention, security and legal record-keeping requirements. When information is no longer required, we take reasonable steps to delete or anonymize it. Residual copies may remain temporarily in protected backups until normal deletion cycles are completed.
6. Data security
We use reasonable administrative, technical and organizational measures intended to protect information against unauthorized access, loss, misuse or alteration. No website, messaging platform, email service or transmission method can be guaranteed to be completely secure. Please avoid sending information that is not necessary for the project review.
7. International data processing
Commercial greenhouse enquiries may involve international projects, service providers and communications. Your information may therefore be processed in countries or regions other than where you are located, and their data-protection rules may differ. Where required, we use reasonable contractual, organizational or other safeguards for such processing.
8. Your rights
Subject to applicable law, you may have the right to request access to personal information we hold about you, ask us to correct inaccurate information, request deletion, restrict or object to certain processing, withdraw consent, or receive a copy of certain information. You may also have the right to complain to a relevant data-protection authority.
To exercise a privacy right, email us at info@xinnonggreen.com. We may need to verify your identity before completing a request. Rights and exceptions vary by jurisdiction.
9. Third-party platforms and links
Meta, WhatsApp, Google and other third parties process some information independently under their own terms and privacy policies. This policy covers information controlled by Xinnong Greenhouse Solutions and does not replace the privacy notices of those services. Links to third-party websites are provided for convenience and do not make us responsible for their privacy practices.
10. Changes to this policy
We may update this policy when our services, legal obligations or data practices change. The current version will be posted on this page with its updated date.
11. Contact
Privacy questions may be sent to Xinnong Greenhouse Solutions at info@xinnonggreen.com.